Privacy Policy – Matrics DigiSign

This Privacy Policy describes the policies and practices regarding Personal Data collected by Matrics DigiSign through the website https://matricsdigisign.com.

Matrics DigiSign is committed to protecting your privacy. We respect your personal information and recognize the importance of safeguarding it. This policy explains how we collect, use, and protect your data.

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

I. Information We Collect

You may visit our website without revealing your identity. However, when you use our services, we may collect the following information:

Personal Information:

• Name

• Gender

• Phone Number

• Address

• Email Address

• Date of Birth

• Nationality

• PAN Number

• Aadhaar Number

• Limited Financial Information

Technical Information:

• IP Address

• Browser Type

• Device Information

• Cookies

• Location Data

This information helps us improve our services and provide better support.

No Aadhaar number or biometric information will be published or disclosed publicly.

II. Use of Information

We use your personal information to:

• Provide our services

• Respond to inquiries

• Process transactions

• Improve website functionality

• Comply with legal requirements

We do not sell or rent your personal information to third parties.

III. Data Sharing & Disclosure

Your information may be shared only with:

• Trusted service partners

• Payment gateway providers

• Legal authorities (if required by law)

All third parties are required to maintain confidentiality.

In case of business merger or acquisition, customer data may be transferred.

IV. Cookies Policy

We use cookies to:

• Enhance user experience

• Remember login preferences

• Analyze website traffic

• Provide relevant advertisements

You may disable cookies through your browser settings. However, some website features may not function properly.

V. User Consent

By using our website, you agree to this Privacy Policy and consent to the collection and use of your data.

You have the right to:

• Review your information

• Update incorrect details

• Withdraw consent

• Request data deletion

Withdrawal of consent may affect service availability.

VI. Access & Update Information

You may access and update your personal information through:

• Client Portal

• Email request

For corrections or deletion requests, contact us at:
support@matricsdigisign.com

VII. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

VIII. Payment Security

All online payments are processed through secure PCI-DSS compliant payment gateways.

We use SSL encryption to protect your transaction data and personal information.

IX. Data Security

We implement strong security measures including:

• Encryption

• Firewalls

• Restricted access

• Regular audits

Our systems comply with ISO/IEC 27001 security standards.

Employees are bound by confidentiality agreements.

X. Information Retention

We retain personal data only as long as necessary to:

• Provide services

• Meet legal obligations

• Maintain records

After this period, data is securely deleted.

XI. Grievance Redressal Officer

For any complaints, concerns, or queries, contact:

Grievance Officer:
Poonam More
📧 Email: matricsdsc@gmail.com
📞 Phone: +91 7624 020 836

All grievances will be addressed within 14 days.

XII. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

We recommend reviewing this policy regularly.

Thank you for using Matrics DigiSign.